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Testimonials

We take pride in providing exceptional eye care services and helping our patients achieve optimal vision and eye health. On this page, you'll find a collection of testimonials from our valued patients, showcasing the positive impact we've had on their lives.

Very good,

Alex Hyde

Very good .Can recommend prompt polite and professional . will use again

Pamela Edmonds

Ive been going here for years very good options very clear on the info they give you excellent staff could'nt do enough for you well done

paul mcaulay

Amazing service! Thoroughly professional, polite and courteous. Would highly recommend.

Ijaz Awan

Provides a professional service with very friendly and attentive staff. Appropriate Covid measures in place, would recommend :)

Haffi Chan

excellent attention to detail and very professional. You certainly receive a very personal service here and DO NOT feel like "just another customer".

Gary Parker

I was diagnosed with a retinal detachment in my right eye. I was referred swiftly and my sight was saved. The service and care I received was exemplary. I can't thank the staff enough.

Ismail Patel

After being let down and disappointed by several other opticians, we finally found a professional who understands the problems in finding suitably fitting children's glasses and who takes care to make sure they fit well.
All the family are now converts.

Catherine Kenny

Fantastic  outstanding  place to be for your eyes appointment. Staff very very good, kind and
Helpful.

Patel Najrana

Exceptional Optians, a very different experience to specsavers - just a shame it took us this long to find them!
We now always have perfectly fitted glasses rather than the novelty designs sold to us at soecsavers - which the othopist at the hospital had advised not to get again hence finding this special place.
We always feel like VIPs, the staff truly care and always remember previous conversations with the children and they have gone out of thier way to fit my children’s glasses at our home as the dispensing optician wasn’t available on the Saturday we required.
Very highly recommended!

lance slater

Am really paranoid about my eyes and had left it far too long to get an up to date eye test. After a lot of badgering from my mother partner, who are both valued customers @ TE for many years I eventually bit the bullet. From the moment I walked thru the door I was made to feel at ease from the receptionist right thru to the eye specialists who were very thorough and professional. Would 100% defo recommend 😁👍

Andy Rushton

Friendly,  helpful staff who explain everything fully, the tests they complete and why. I ve been going years to them and can't fault the service and care.

Louise Carr

Always welcomed well by a lovely team. The eye examination and dispensing experience is thorough and meticulous. All the staff are knowledgable, friendly and give you sound and honest advice in a digestible fashion. Healthy choice of frames to suit all. Robust COVID protocols adopted. Overall, a big thumbs up 👍🏼

nargis chand

A great practice with great team members.

Every team member was professional, attentive and welcoming.
The eye test was thorough and informative and I felt especially comfortable with the COVID safety measures in place.

Hannah White

Have been coming to Tyrells Embery for over 10 years and the same quality service is always given. Very helpful and kind staff who genuinely care about your health. They explain everything in detail and are always happy to help!

zahraa umer

The whole team have guided both of us in the care of our eyes.Thankyou to Haroon  Ozzy  Ann   and Gwen and welcome to the  new lady.The  technology  and expertise is of the highest standard. They  are always pleasant  and helpful.

Albert Harrison

I’ve been with Tyrrells Embery now for over 12+ years and I couldn’t recommend them more. The level of care I’ve received throughout the years I’ve been with them have been truly outstanding. The whole team have your best interest at heart and I couldn’t appreciate them more, especially Haroon, Usman and Gwen who always go above and beyond for myself.

Rhianna Ganem

As always, I am treated well. Its a fantastic experience when I go to my opticians each time. Its a 10 out of 10 easy, I say this because of the quality of the opticians, the quality of customer service and the people involved make it a great time when you are are there. I have seen customers being served cups of tea. Tell me now.. where do you get that these days. Professional and above quality!

Christopher Schofield

Excellent service. Staff very helpful.

Paddy Hillis

Great, friendly service and a good selection of brands and frames.

Amy J

Excellent service...
Knowledgeable staff...
Made to feel very welcome...
Nothing was to much for any of the staff...

Steven Bailey

Very professional, thorough operating  safely. My 1st time here will return.

Lee Hargreaves

Brilliant service from them if you need a MECS service this is the place to go

shigufta khan

great service and a really friendly practice. Haroon was very thorough and explained what he was doing in understandable terms

Mike Hughes

All the staff are very professional while being friendly and welcoming

Maureen Park

I received, as usual,  top quality treatment for my annual eye test. Thankyou to all staff.Covid safe and secure. Keep safe everyone.. Thankyou. Yvonne Hindle.

Yvonne Hindle

The staff are always friendly and professional Nothing is too much trouble for them By far the best opticians I’ve ever been to

keith silverwood

Great service, especially during covid with the health and safety measures.
Haroon is the best optometrist I've seen, he identified my astigmatism and found a birth mark at the back of my eye - neither of which have ever been found by other opticians.
You certainly get what you pay for. Far from the conveyor belt, careless treatment and pushy selling you get at cheaper chain opticians!

Eloise Walsh

Entire family come here for their eye tests because we know we are in really good hands. I've had appalling experiences at the high street optometrists in Blackburn who've done a shoddy job of refracting or try and push a new uneeded prescription on you. You don't get that here. The entire team is great. My mum, brother and I had our eye tests done this past week. Ann is always so helpful on the phone, Usman is friendly and efficient and does a great job with the scans and Maria took so much time out to explain fatigue adapted lenses for my brother. Haroon is a fantastic optomestrist - really knowledgeable and approachable and does a thorough examination. Highly recommend you come here.

Zaria Ali

I totally recommend Tyrrells and Embery.  I could not have better care for my eyes, with friendly and very helpful service.  Complete satisfaction guaranteed.

Margaret Lowe

Fantastic service from the team. I was made to feel welcome and valued in spite of Coronavirus restrictions. Collected my new glasses yesterday and I am very happy with them. The shop has a great selection of frames, I was spoilt for choice. I would definitely recommend Tyrrells Embery.

Kathryn Wright

Faultless service throughout. Staff were very friendly and guided me with exemplary knowledge. A large selection of frames to suit everybody.
Calm enjoyable experience , which leaves me no doubt of where i will go next time.
Keep up the good work Tyrrells Embery team!

Anis Dashu

Absolutely first class service from all the staff at Tyrells Embery Opticians, Haroon is pleasant,patient understanding during eye tests, the ladies   Ozy so helpful to you when choosing frames and everything is straight forward, would recommend this Opticians without a doubt. Thank you so much for arranging my new glasses.

Leesa Vogt

Visited Tyrells Embery after being recommended by Friend's and Family. I think ive took the correct step by booking an appointment with them. The overall experience was fantastic from the moment I sat in the waiting room till the end the eye test. Highly Recommended to others.

Irfan Patel

Booked an appointment through recommendation and didn't disappoint!
Excellent care received and highly recommend to all.

Sam P

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